At Rogon Products BV, the safety of our products and your trust in us are paramount. We comply with all relevant laws and regulations, including the GPSR - Product Safety Regulation (EU) 2023/988. Our products are carefully selected and tested to ensure they are safe for normal use.

What we do for your safety

• Safety checks: Our products are carefully assessed for quality and safety before being added to our range.
• Clear information: We ensure all our products come with clear usage instructions, warnings, and other important information.
• Compliance with regulations: We work with manufacturers and suppliers who meet the highest safety standards, including all relevant certifications.
• Traceability: We closely monitor the origins of our products and ensure any issues are promptly addressed.

Your responsibility as a customer

• Read the usage instructions carefully.
• Follow all washing instructions and warnings.
• Use the product only for its intended purpose.

Do you have questions or concerns about a product? Contact our customer service directly at [email protected] or 0492-326666.

What to do in case of problems?

If there is a safety issue with a product, we will provide a quick solution. This could be a repair, replacement, or refund. Contact our customer service and provide:

• 1. The product and purchase date.
• 2. A description of the problem.
• 3. Photos or other relevant information, if available.

Want to know more?

For more information about the GPSR - Product Safety Regulation and how we are committed to product safety, please contact our customer service.